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A Tailormade Tour of West Bengal with Ampersand Founder James Jayasundera

A Tailormade Tour of West Bengal with Ampersand Founder James Jayasundera

I've recently returned from another extraordinary trip to India. I was there to experience a cultural phenomena that has been on my wishlist for many years: Kolkata's Durga Puja - a grand annual festival centred around the victory of the Hindu Goddess Durga over the demon Mahishasura. Below I've shared my highlights of the trip, from sipping tea in the Himalayan foothills to pandal hopping through the busy streets of Kolkata

Arrival in Bagdogra & Glenburn Tea Estate

Starting our journey in Kolkata, we flew to Bagdogra Airport and embarked on a hilly 4 hour drive to Glenburn Tea Estate. Set high in the Himalayas, this charming colonial-style property is perched atop a mountain, offering views of rolling tea fields and - weather depending - the snow-capped Himalayas, including Kanchenjunga, the 3rd highest mountain in the world. Arriving at this charming property we settled into our suites. Rooms have been designed by Bronwyn Latif and feature roll-top baths, four poster beds and impressive mountain views. In the evening, we enjoyed sundowners and snacks on the mountain-facing lawn, followed by a home-cooked 4-course dinner with fellow guests, which made for interesting and unusual conversation.

Explore Glenburn Tea Estate & Hiking Adventure

Our first full day began with a tour of the tea estate, observing tea pluckers at work and learning about the art of Darjeeling tea production. This was followed by a two-hour hike through the estate’s rolling tea plantations, ending with a refreshing swim in the river and a delicious and fresh picnic-style lunch in beautiful surroundings. After lunch, we returned to the hotel by car for a relaxing afternoon, sipping the estate's own Darjeeling tea in cosy alcoves dotted around the hotel and enjoying the views over High Tea and snacks.

Day Trip to Darjeeling & the Ghoom Monastery 

The next day we drove an hour to Darjeeling, stopping en route at the colonial-era Ghoom Railway Station. We started the day with breakfast at the Elgin Hotel, followed by a visit to the Ghoom Monastery - belonging to the Gelukpa (Yellow Hat) sect and famous for its 4.6m statue of the Maitreya Buddha - for a taste of Buddhist culture and spirituality. 

Arrival in Kolkata & Glenburn Penthouse 

After a relaxing stay in the Himalayan foothills, we returned to Kolkata, a city whose rich history often surprises visitors, in time for the annual Durga Puja Festival. Once the second most important city in the British Empire, Kolkata rivaled London, New York, and Shanghai in the 18th and 19th centuries as a hub of trade, empire, and influence. It mirrored London with its grand colonial architecture, public squares, and vibrant cultural diversity, bringing together communities from across India and beyond. Though its prominence declined after the capital shifted to Delhi, Kolkata’s role in shaping global trade and the modern world remains undeniable.

While in Kolkata, we stayed at Glenburn Penthouse, a boutique retreat perched high above the trees of Kolkata’s Maidan Park and home to fun Raj-inspired interiors. The property’s colonial style combines with contemporary amenities, including a rooftop infinity pool that overlooks the Maidan and Victoria Memorial, also known as ‘the Taj of the Raj’. We enjoyed very good food throughout our stay, and loved the convenience of being able to walk from the hotel to explore on foot to sightsee and shop for books - Kolkata being a famously literary city.

Pandal Hopping through Durga Puja Festival

Durga Puja, one of the world’s largest festivals, attracts around 10 million visitors, rivaling global events like Rio Carnival and Mardi Gras, yet remains little-known outside India. Held in September or October during the Hindu month of Ashwin, the five-day festival features elaborate idols, decorated pandals (temporary shrines), vibrant processions, and cultural performances, as families and communities gather for prayers, feasting, and rituals.

Along with thousands of other festival-goers, I spent a few days visiting some of the 46,000 pandals across the city - a practice known as “pandal hopping”. In the last 10 years, pandals have evolved into an artistic experience, with innovative designs like the Radio Pandal (pictured above) celebrating Bengal’s cultural icons. The festival culminates in immersing Durga idols into the Hooghly River, a breathtaking spectacle I was fortunate to witness from a celebratory cruise - an unforgettable way to end the trip.

The provisional dates for Durga Puja 2025 are 28th September - 2nd October with the celebrations and pandal hopping starting four or five days earlier. 

If you’re planning a trip to India next year, we’d thoroughly recommend incorporating this joyful and colourful festival into your itinerary. Please feel free to contact me and the team with any questions you have, or you can watch my story highlight on the Ampersand Instagram for a taster of what to expect.



Client Testimonials

We had a wonderful holiday - everything was perfect. Thank you for helping us to make a thoughtful plan to enjoy and make most out of our trip. The places we visited, the guides, the transportation and driver, the hotels selected... Everything was great!
- Jaime Benitez, South India
So many highlights to choose from! The hotels were amazing but Maya Villa was a highlight… I loved just hanging out in the hammock reading my book and watching the peacocks chase the cows!
- Krista Weir, Sri Lanka
Ampersand provided a bespoke and flexible holiday, tailored to my every whim. Their highly professional staff had only one goal which was to arrange an exceptional holiday and some unforgettable experiences in India. I have no hesitation in fully recommending them and they will be the first company I approach in the future - 10/10
- Anonymous, India
I thought the Ampersand team was outstanding. We couldn’t have hoped for anything more.
- Mr Geoffrey Johnson, India
Everything you did for us whilst we were away was hugely appreciated, and Ampersand has been exemplary in every way. I'll always recommend you!
- Mr Richard Stoughton, Sri Lanka
I had a very lovely time and was looked after splendidly. My first visit to India could not have been better, save for being longer! But I shall return at some point and I shall look to you to make the arrangements.
- Matthew Nicklin, North India
I barely know where to begin... though a sincere 'thank you' would be the best. You have organised this trip perfectly. May was an inspiring and delightful companion in Myanmar – thoroughly professional and friendly at the same time. My accommodation throughout has been superb, especially The Governor's Residence and The Mandarin Oriental. The view from the cottage at Inle Lake was beautiful and I loved every moment of being there. And here I am now on the last leg of this extended holiday at my favourite place. I could stay here for ever, the peace, silence and surroundings all amazing, plus the people and the whole aura of Vana. Thank you for much, and I look forward to speaking to you on my return.
- Ms Margulies, Burma, India & Thailand
Ampersand’s preparation, attention to detail and interaction before and during our trip show exactly why good travel agents have a role in today’s internet booking age. They were a delight to deal with!
- Mr David Wallace, North India
I would recommend Ampersand without any hesitation!!! The best travel agent that I’ve ever had. Everything – from the individual care and attention in planning the trip, through to the efficiency of the agents on the ground in India – was handled brilliantly. An absolutely first-class service all round!
- Matthew Annable, Rajasthan, India
We have just returned back from a wonderful trip. Thank you very much for organising everything. The transfer was excellent – for once they had perfect car seats. The villa was lovely, just what we needed and the hotel had helpfully put us as far away as possible from everyone else. The breakfast buffet was the best I have ever seen – and I am slightly obsessive over breakfast!! There was an incredible choice, something for everyone and so beautifully presented. A real highlight of the trip. Thank you again for sorting everything - and at such short notice!
- Redmayne family, Phuket
Ballyfin was great - we loved it! Best things were the amount of space, it felt like you had the whole place to yourself, the history of the house, and the staff. We'd definitely recommend it. Thanks very much for all the help getting it booked!
- Mr Wyburd, Ireland
Difficult to choose the highlight of the trip, can’t choose between… 1) Taj Mahal & Oberoi Amarvilas. 2) Ranthambore. 3) Lake Palace. We have to say a particular thank you for selecting Parmod as our driver. He is a delightful and kind man who took our holiday and our enjoyment as his responsibility. Thank you for putting together such an amazing trip for us. The balance of city and rural destinations was perfect for us and the variety of rooms and hotel types brilliant. Our driver and guides also added so much to the trip with their knowledge of India’s history and culture and their willingness to discuss it both from a professional and personal angle.
- Carruthers family, North India
Without question, you put together the best trip I have ever taken. We were shown around like visiting dignitaries, the hotels were fantastic and the itinerary was just right. Everybody I know will hear about how amazing Ampersand is!
- Leslie Siben, India
We really enjoyed the trip and were happy that we squeezed so much into a few short days. The Burmese people were lovely and the sites were fantastic. We really enjoyed the balloon ride and would highly suggest it to others in the future. The trip went super smoothly and a good time plus learning happened for all. Yangon was nice as the Strand was quite amazing and we of course loved the giant gold temple. Many thanks for all of your help and look forward to future travel with you.
- Wallace Family, Burma
Difficult to articulate just how good the service from you and your team really was. We know you will continue to do well and hope we have the chance to seek your assistance again before long.
- Mr & Mrs Manson, North India
Getting to Amanpulo from Manila was very simple and the beach was the most beautiful I’d ever been on; pristine white sand, not a single piece of rubbish in sight. You get your own solar powered golf buggy to drive around resort (and a butler at request). The views from the Hillside Casita were spectacular!
- Mr Wyburd, Philippines

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