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Chaptel
Hangzhou

This small, charming boutique hotel, part of the Relais & Chateaux collection, is excellently located in both the heart of Hangzhou’s down town and walking distance from the West Lake. An all-suite property each room is situated in a traditional brick house, set over three floors, including a roof terrace. Interiors are chic, with a nod to old Shanghai, yet classic; lacquer screens, antique style furniture and a muted & tasteful colour scheme have come together to create a real home away from home, and all are located along a narrow traditional Chinese brick courtyard – which has been faithfully restored. A very good French restaurant and outdoor seating area for breakfast are found on side, however, there is no spa or swimming pool meaning the hotel is better suited to the active, rather than leisurely, traveller. 

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The traveller sees what he sees, the tourist sees what he has come to see.
G. K. Chesterton

Client Testimonials

Everything you did for us whilst we were away was hugely appreciated, and Ampersand has been exemplary in every way. I'll always recommend you!
- Mr Richard Stoughton, Sri Lanka
Difficult to articulate just how good the service from you and your team really was. We know you will continue to do well and hope we have the chance to seek your assistance again before long.
- Mr & Mrs Manson, North India
Ampersand’s preparation, attention to detail and interaction before and during our trip show exactly why good travel agents have a role in today’s internet booking age. They were a delight to deal with!
- Mr David Wallace, North India
I would recommend Ampersand without any hesitation!!! The best travel agent that I’ve ever had dealings with. Everything – from the individual care and attention in helping to plan the trip, through to the efficiency of the agents on the ground in India – was handled brilliantly. An absolutely first-class service all round.
- Matthew Annable, Rajasthan, India
I thought the Ampersand team was outstanding. We couldn’t have hoped for anything more.
- Mr Geoffrey Johnson, India
I had a very lovely time and was looked after splendidly. My first visit to India could not have been better, save for being longer! But I shall return at some point and I shall look to you to make the arrangements.
- Matthew Nicklin, North India
We had a wonderful holiday - everything was perfect. Thank you for helping us to make a thoughtful plan to enjoy and make most out of our trip. The places we visited, the guides, the transportation and driver, the hotels selected... Everything was great!
- Jaime Benitez, South India
Without question, you put together the best trip I have ever taken. We were shown around like visiting dignitaries, the hotels were fantastic and the itinerary was just right. Everybody I know will hear about how amazing Ampersand is!
- Leslie Siben, India
So many highlights to choose from! The hotels were amazing but Maya Villa was a highlight… I loved just hanging out in the hammock reading my book and watching the peacocks chase the cows!
- Krista Weir, Sri Lanka

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