BURMA - Yangon - Shwedagon Pagoda 2

Ampersand Travel has been arranging the very best holidays to Asia since 2003, and Southern Africa since 2016. We are recognised worldwide for our unique approach to each and every client; the goodwill and longstanding relationships we have created with our suppliers means our clients experience the country in a way that most never will. We all love what we do and take enormous pride in the success of the company; our team loyalty is also a testament to this. Based in our light and airy river facing office in Vauxhall, we know how to live well and are a fun, hardworking team – there is never a dull moment!

We are a small, fast-paced team, and you will enjoy a lot of variety at Ampersand. You should have good IT skills, be well organised with a flexible, can-do approach to work, and a strong ability to use initiative. You must also have a bright, warm, happy and helpful character. We also pride ourselves in our confidence with speaking on the phone with good etiquette and plenty of charm, so this is an invaluable skill to hold! Attention to detail is essential; our clients come from all over the world and expect their travel planning to be as enjoyable, seamless and perfect as their time on holiday.

If you don’t see the job you’re looking for, feel free to send your CV and covering letter to info@ampersandtravel.com.

 

Job Title: Travel Consultant
Position Type: Full Time
Salary: starting from £25,000 
Benefits: Annual Performance Bonuses. Annual Travel Grant. Pension plan. Access to industry travel rates.


DUTIES & RESPONSIBILITIES

  • Using company systems, manage client bookings from enquiry and evaluation through to confirmation
  • Courteously deal with clients in a professional manner through written and verbal communication
  • Manage relationships with suppliers and ground agents to ensure best rates, levels of service and build strong ongoing relationships
  • Ensure all client quotes are attractive, include all relevant costs and provide value for money
  • Manage your sales targets
  • Assist marketing with creating exciting and innovative itineraries that will be used to promote products on the website
  • Attend educational trips to locations that you and your team are selling, and provide accurate information and marketing content for future promotion and marketing purposes
  • Assist in providing social media content for the marketing division
  • Keep up to date with travel trends and new products and share information with the team
  • Be creative and suggest new ideas on how we can make our itineraries more attractive and how to grow our sales
  • Contribute to the daily running of the office


PERSON SPECIFICATION

  • Warm, fun and charismatic personality with a strong team spirit
  • Ability to muck in with a can-do approach to work
  • Ability to stay calm, controlled, personable and professional under pressure, particularly during busy periods 
  • Be an effective communicator in both written and spoken English     
  • Be comfortable with numbers and have a keen eye for detail
  • Be committed to delivering high quality service consistently to clients
  • Have an excellent telephone manner
  • Have good time management and organisational skills and be able to prioritise tasks as required
  • Work to tight deadlines set by the clients or the business
  • Demonstrate a keen enthusiasm for travel, design, food and living well


EXPERIENCE REQUIRED

  • Strong IT skills and experience in using Microsoft Office software i.e. Word, Excel, PowerPoint etc
  • Ideally at least 1 years’ experience in travel sales/working for a tour operator in a client facing role or sales support role.
  • Have proficient knowledge of some or all our destination across Asia and Africa.
  • Have travelled widely and stayed in a variety of hotels and locations, and are able to compare experiences


To apply, please send your CV and covering letter to info@ampersandtravel.com.


I had a very lovely time and was looked after splendidly. My first visit to India could not have been better, save for being longer! But I shall return at some point and I shall look to you to make the arrangements.
- Matthew Nicklin, North India
Difficult to articulate just how good the service from you and your team really was. We know you will continue to do well and hope we have the chance to seek your assistance again before long.
- Mr & Mrs Manson, North India
Everything you did for us whilst we were away was hugely appreciated, and Ampersand has been exemplary in every way. I'll always recommend you!
- Mr Richard Stoughton, Sri Lanka
So many highlights to choose from! The hotels were amazing but Maya Villa was a highlight… I loved just hanging out in the hammock reading my book and watching the peacocks chase the cows!
- Krista Weir, Sri Lanka
Ampersand’s preparation, attention to detail and interaction before and during our trip show exactly why good travel agents have a role in today’s internet booking age. They were a delight to deal with!
- Mr David Wallace, North India
Without question, you put together the best trip I have ever taken. We were shown around like visiting dignitaries, the hotels were fantastic and the itinerary was just right. Everybody I know will hear about how amazing Ampersand is!
- Leslie Siben, India
I thought the Ampersand team was outstanding. We couldn’t have hoped for anything more.
- Mr Geoffrey Johnson, India
We had a wonderful holiday - everything was perfect. Thank you for helping us to make a thoughtful plan to enjoy and make most out of our trip. The places we visited, the guides, the transportation and driver, the hotels selected... Everything was great!
- Jaime Benitez, South India

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