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Windamere Hotel
Darjeeling

High above the clouds on Observatory Hill, cradled by the undulating folds of Sikkim’s mountain landscape, is the Windermere Hotel, where views stretch across verdant valleys to the snow-capped peaks of the Eastern Himalayas.

The Windermere's enduring, slightly eccentric charm resists absolute definition. Established in the 19th century, it is famous for its ambience and tradition. Now under new ownership, the recent renovations make some concessions to modern life but it remains gloriously, deliberately set apart. Throughout the hotel, including the guest rooms, you will find open fires which create a cosy, old-world atmosphere, crackling away against a backdrop of hand-carved wood, heritage fabrics and the soft hush of mountain silence.

Step into the drawing room and you’ll find shelves of well-thumbed books, the scent of polished timber and perhaps an afternoon Darjeeling tea steeping by the hearth. The hotel’s architecture is a nod to its colonial roots, yet its heart is unmistakably Sikkimese, layered in warmth, tradition and a touch of whimsy.

The rooms are varied; some offer grand views of Kanchenjunga at sunrise, others feel cocooned in the pine trees and prayer flags. While the décor speaks of a bygone era with four-poster beds, woollen throws and wooden floors, the recent refurbishments have introduced a level of modern ease with quality linens, thoughtful lighting and Wi-Fi (if you must).

Meals are slow and deliberate affairs here. Locally grown produce makes its way into traditional Sikkimese dishes as well as classic Anglo-Indian and continental offerings. The dining room itself is a subdued theatre of polished silver, candlelight and low conversation. Breakfasts can be taken on the veranda with a pot of tea and that endless Himalayan backdrop.

There’s plenty to do, of course. The concierge can arrange gentle strolls through rhododendron forests, visits to rumbling waterfalls or private tours of monasteries. But equally, this is a place where doing nothing is its own art. A slow afternoon by the fire, a novel in hand and not a single notification pinging, it's blissfully easy here to lose track of time.

What distinguishes the Windermere is by the way it wears age with grace, humour and purpose. The recent renovations are environmentally conscious, with an emphasis on local materials and crafts. Solar water heating, sustainable kitchen practices and community involvement are part of the hotel’s ethos.

Whether you come for a honeymoon, a writers’ retreat or a discreet family gathering, the Windermere Hotel accommodates you with care and charm. The staff, many of whom have worked here for years, know when to appear and when to vanish, ensuring every guest feels uniquely looked after.

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The traveller sees what he sees, the tourist sees what he has come to see.
G. K. Chesterton

Client Testimonials

I barely know where to begin... though a sincere 'thank you' would be the best. You have organised this trip perfectly. May was an inspiring and delightful companion in Myanmar – thoroughly professional and friendly at the same time. My accommodation throughout has been superb, especially The Governor's Residence and The Mandarin Oriental. The view from the cottage at Inle Lake was beautiful and I loved every moment of being there. And here I am now on the last leg of this extended holiday at my favourite place. I could stay here for ever, the peace, silence and surroundings all amazing, plus the people and the whole aura of Vana. Thank you for much, and I look forward to speaking to you on my return.
- Ms Margulies, Burma, India & Thailand
So many highlights to choose from! The hotels were amazing but Maya Villa was a highlight… I loved just hanging out in the hammock reading my book and watching the peacocks chase the cows!
- Krista Weir, Sri Lanka
I thought the Ampersand team was outstanding. We couldn’t have hoped for anything more.
- Mr Geoffrey Johnson, India
Ballyfin was great - we loved it! Best things were the amount of space, it felt like you had the whole place to yourself, the history of the house, and the staff. We'd definitely recommend it. Thanks very much for all the help getting it booked!
- Mr Wyburd, Ireland
We had a wonderful holiday - everything was perfect. Thank you for helping us to make a thoughtful plan to enjoy and make most out of our trip. The places we visited, the guides, the transportation and driver, the hotels selected... Everything was great!
- Jaime Benitez, South India
We have just returned back from a wonderful trip. Thank you very much for organising everything. The transfer was excellent – for once they had perfect car seats. The villa was lovely, just what we needed and the hotel had helpfully put us as far away as possible from everyone else. The breakfast buffet was the best I have ever seen – and I am slightly obsessive over breakfast!! There was an incredible choice, something for everyone and so beautifully presented. A real highlight of the trip. Thank you again for sorting everything - and at such short notice!
- Redmayne family, Phuket
Ampersand provided a bespoke and flexible holiday, tailored to my every whim. Their highly professional staff had only one goal which was to arrange an exceptional holiday and some unforgettable experiences in India. I have no hesitation in fully recommending them and they will be the first company I approach in the future - 10/10
- Anonymous, India
Everything you did for us whilst we were away was hugely appreciated, and Ampersand has been exemplary in every way. I'll always recommend you!
- Mr Richard Stoughton, Sri Lanka
Without question, you put together the best trip I have ever taken. We were shown around like visiting dignitaries, the hotels were fantastic and the itinerary was just right. Everybody I know will hear about how amazing Ampersand is!
- Leslie Siben, India
Difficult to choose the highlight of the trip, can’t choose between… 1) Taj Mahal & Oberoi Amarvilas. 2) Ranthambore. 3) Lake Palace. We have to say a particular thank you for selecting Parmod as our driver. He is a delightful and kind man who took our holiday and our enjoyment as his responsibility. Thank you for putting together such an amazing trip for us. The balance of city and rural destinations was perfect for us and the variety of rooms and hotel types brilliant. Our driver and guides also added so much to the trip with their knowledge of India’s history and culture and their willingness to discuss it both from a professional and personal angle.
- Carruthers family, North India
Ampersand’s preparation, attention to detail and interaction before and during our trip show exactly why good travel agents have a role in today’s internet booking age. They were a delight to deal with!
- Mr David Wallace, North India
Difficult to articulate just how good the service from you and your team really was. We know you will continue to do well and hope we have the chance to seek your assistance again before long.
- Mr & Mrs Manson, North India
I had a very lovely time and was looked after splendidly. My first visit to India could not have been better, save for being longer! But I shall return at some point and I shall look to you to make the arrangements.
- Matthew Nicklin, North India
Getting to Amanpulo from Manila was very simple and the beach was the most beautiful I’d ever been on; pristine white sand, not a single piece of rubbish in sight. You get your own solar powered golf buggy to drive around resort (and a butler at request). The views from the Hillside Casita were spectacular!
- Mr Wyburd, Philippines
I would recommend Ampersand without any hesitation!!! The best travel agent that I’ve ever had. Everything – from the individual care and attention in planning the trip, through to the efficiency of the agents on the ground in India – was handled brilliantly. An absolutely first-class service all round!
- Matthew Annable, Rajasthan, India
We really enjoyed the trip and were happy that we squeezed so much into a few short days. The Burmese people were lovely and the sites were fantastic. We really enjoyed the balloon ride and would highly suggest it to others in the future. The trip went super smoothly and a good time plus learning happened for all. Yangon was nice as the Strand was quite amazing and we of course loved the giant gold temple. Many thanks for all of your help and look forward to future travel with you.
- Wallace Family, Burma

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